Terms & Conditions

Last Updated: 20th November 2025

Welcome to Mayooram. These Terms & Conditions (“Terms”) govern your use of our website located at mayooram.co.in (“Website”), including any purchases you make through the Website. By using or ordering from this Website, you agree to these Terms. Please read them carefully.

1. Company Information

Business Name: Mayooram (or the legal business entity name)
Address: MAYOORAM TEXTILES 181/22, KOTHUKARARTHOTTAM VEEERAPPANCHATHRAM P.O ERODE-638004
Contact Email: [email protected]
Customer Support Number: +91-860 6089711

2. Definitions

“User”, “you”, “your” — means any person who visits, browses, or makes a purchase on the Website.
“We”, “us”, “our” — refers to Mayooram (the business operating mayooram.co.in).
“Products” — the goods you can buy via the Website.
“Order” — means a confirmed purchase made by you through the Website.

3. Acceptance of Terms

By accessing or using the Website and/or placing an Order, you acknowledge that you have read, understood, and agree to be bound by these Terms and all terms incorporated by reference.

4. Eligibility

You must be at least 18 years old to place an order on our Website (or otherwise have the legal capacity). If you are placing an Order on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.

5. Account Registration

You may create an account on our Website to manage your orders, profile, etc.
You are responsible for maintaining the confidentiality of your login credentials.
You agree to provide accurate, current, and complete information during registration.
We reserve the right to suspend or terminate accounts for any breach of these Terms.

6. Products, Orders & Pricing

All products listed on the Website are subject to availability.
We try to be as accurate as possible in product descriptions, but we do not warrant that descriptions, images, or other content on the Website are completely error-free.
Prices are in INR and are inclusive / exclusive (specify) of applicable taxes.
We reserve the right to change prices or discontinue any product at any time without notice.

7. Payment

We accept payments through credit card, debit card, UPI, net banking, etc.
All payments are subject to validation checks and authorization by the payment provider.
By submitting your payment information, you represent that you are authorized to use the payment method.

8. Shipping & Delivery

We will try to deliver your Order to the address specified in your order confirmation.
Estimated delivery times will be communicated at checkout, but they are not guaranteed.
Risk of loss for items passes to you upon our delivery to the carrier.
Shipping charges (if any) will be shown at the time of order.

9. Returns, Refunds & Cancellations

We have a [number of days]-day return policy for most products (or specify particular categories).
To be eligible for a return, the product must be in its original condition, unused, with all packaging.
To initiate a return, you must contact our support at [email/contact] within [X days] of delivery.
Once we receive and inspect the item, we will issue a refund to your original payment method (minus any shipping or restocking charges, if applicable).
Orders may be cancelled by you before they are dispatched (or specify cancellation terms).
We reserve the right to refuse returns or refunds in cases of misuse, damage, or where our policy doesn’t apply.

10. Intellectual Property

All content on the Website (text, graphics, logos, images, videos) is owned or licensed by us.
You may not copy, reproduce, distribute, or create derivative works without our written permission.
We do not grant you any intellectual property rights in our content, except as necessary to use the Website as a customer.

11. User Conduct

When using our Website or placing an Order, you agree not to:

Use the Website for any illegal or unauthorized purpose;
Interfere with or disrupt the Website or servers;
Transmit any viruses or malicious code;
Use any robot, spider, or other automatic device to access the Website.

12. Disclaimer & Limitation of Liability

The Website is provided “as is” and “as available” without any warranties, whether express or implied.
We do not guarantee the Website will be uninterrupted, secure, or error-free.
Our liability to you for any claim arising from or related to these Terms or the Website is limited to the amount you paid to us for your Order (if any).
We shall not be liable for any indirect, incidental, special, or consequential loss (including loss of profit).

13. Indemnification

You agree to indemnify, defend, and hold us harmless from any claims, damages, losses, liabilities, costs, or expenses arising from:

Your use of the Website;
Your breach of these Terms;
Your violation of any third-party rights;
Any dispute you have with other users.

14. Governing Law & Dispute Resolution

These Terms are governed by the laws of Kerala (or Indian law more generally).
Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Ernakulam,Kerala.

15. Changes to Terms

We may update these Terms from time to time (for example, when we change our policies or operations).
If we make material changes, we will notify you via the Website (or by email) before the changes become effective.
By continuing to use the Website after changes, you agree to the updated Terms.

16. Privacy & Data Protection

Your use of personal data on this Website is governed by our Privacy Policy, which is incorporated by reference here.
We encourage you to read it carefully to understand how we collect, use, and protect your data.

17. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect.

18. Entire Agreement

These Terms, together with any documents they expressly incorporate (like our Privacy Policy), constitute the entire agreement between you and us regarding your use of the Website and your Orders.